mycena

My·ce·na /maɪˈsiːnə/

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Return Policy

For Event sales:

Payment for events must be made in full, and are NON-REFUNDABLE. This helps us secure accommodations, purchase food, and other supplies. If you make this payment commitment, your money will be returned to you only on one of two conditions: the event is completely canceled (all monies will be returned), or you successfully arrange for someone else to take your place. We will not be responsible for filling your vacancy. All event sales are final. Thank you for joining us! 

For Course sales:

Once enrolled participants will receive immediate and lifetime access to course materials and resources. We encourage you to review all course details and previews before purchasing to ensure it meets your needs and expectations. If you have any questions about the course content or experience technical issues, please contact us. We are committed to providing assistance and ensuring you have a positive learning experience. By purchasing, you acknowledge and agree to this non-refundable policy and lifetime access guarantee. Thank you for choosing to learn with us!

For sales of other Physical Items:

Our return policy for physical items aligns with Printify’s guidelines: since products are custom-made on demand, returns and exchanges are not accepted for reasons like wrong size, color, or change of mind. However, if you receive a damaged or defective product, you can request a free reprint or full refund by contacting us [email protected] within 15 days of delivery. Be sure to include a clear photo showing the issue. For delivery issues like lost or returned packages due to incorrect addresses, a partial refund or reprint may be offered. Minor print placement variations are not considered defects. This policy ensures quality while accommodating the unique nature of print-on-demand products. Thank you for your purchase, we hope you love your merch!